Set Up Your Property
Add your property to ExperienceLocal and configure it for bookings. This guide walks you through each step of the setup process.
Before You Start
Make sure you have the following ready:
- Verified account — Your email must be verified to add properties
- Property address — Full street address including city, state, and zip
- Logo image (optional) — PNG or JPG, at least 200x200px recommended
Navigate to Properties
Start by navigating to the Properties section in your dashboard.
- Go to Dashboard → Properties
- Click the "Add Property" button in the top right corner
Screenshot: Properties page with Add Property button
Basic Information
Enter the core details about your property. This information helps guests identify and learn about your property.
Property Name
The name guests will see when browsing experiences. Use your official hotel or resort name.
Property Type
Select from: Hotel, Resort, Boutique Hotel, B&B/Inn, Vacation Rental, or Other.
Description
A brief description shown to guests. Highlight what makes your property unique.
Screenshot: Basic information form fields
Location Details
Enter your property's physical address. This is used for display purposes and to help set the correct timezone.
Street Address
Full street address including unit/suite number
City
City or town name
State / Province
State, province, or region
Postal Code
ZIP or postal code
Country
Select your country from the dropdown
Timezone
Critical for accurate booking times. Auto-detected based on address, but verify it's correct.
Important: Verify Your Timezone
The timezone affects when bookings are available and how times are displayed to guests. If your property is in a different timezone than your current location, make sure to select the correct one.
Screenshot: Location and timezone settings
Operating Hours
Set when your property is open for bookings. This controls when guests can book experiences and amenities.
Daily Hours
Set opening and closing times for each day. You can have different hours for different days (e.g., longer hours on weekends).
Days Open
Select which days of the week your property operates. Unselected days won't show available bookings.
Holiday Schedules (Optional)
Override regular hours for specific dates. Great for holidays, special events, or seasonal closures.
Screenshot: Operating hours configuration
Contact Information
Add contact details for your property. This information is used for booking notifications and guest communication.
Phone Number
Primary contact number for the property. Include country code for international properties.
Email for Notifications
Booking confirmations and alerts will be sent here. Use a monitored inbox like reservations@ or bookings@.
Website URL
Your property's website. This is where guests can learn more about you.
Screenshot: Contact information fields
Branding (Optional)
Customize how your widget looks to match your property's brand. These settings are optional but recommended for a professional appearance.
Property Logo
Upload your logo (PNG or JPG, at least 200x200px). This appears in the booking widget and confirmation emails.
Primary Color
Choose a color that matches your brand. This is used for buttons, links, and accents in the booking widget.
Pro Tip
Use your brand's primary color for a seamless look. If unsure, extract colors from your logo using a tool like Coolors Image Picker.
Screenshot: Branding and logo upload
Tips for Success
Use a Clear Name
Use your official property name that guests will recognize. Avoid abbreviations or internal codes.
Verify Your Timezone
Double-check the timezone is correct. Wrong timezones lead to booking confusion and unhappy guests.
Add a Professional Logo
A high-quality logo builds trust with guests and makes your widget look polished and professional.
Troubleshooting
I can't add another property
Each plan has a limit on the number of properties you can add:
- Free: 1 property
- Starter: 3 properties
- Professional: 10 properties
- Enterprise: Unlimited properties
To add more properties, upgrade your plan or contact us for enterprise options.
My timezone is wrong
To update your property's timezone:
- Go to Dashboard → Properties
- Click on your property to open settings
- Navigate to the Location tab
- Select the correct timezone from the dropdown
- Click Save Changes
Changing the timezone will affect all future bookings. Existing bookings will keep their original times.
My logo isn't displaying correctly
For best results, your logo should be:
- PNG or JPG format
- At least 200x200 pixels
- Square or horizontal orientation
- Less than 2MB file size
- Transparent background (PNG) works best
What's Next?
Now that your property is set up, you're ready to create experiences and add the booking widget to your website.