Understanding Transaction Fees
Transaction fees are a small percentage of each booking processed through ExperienceLocal. Here's everything you need to know about how they work.
How Transaction Fees Work
Fees are calculated automatically when each booking is processed
Fees are totaled and charged at the end of each billing cycle
No hidden fees—just your subscription plus transaction fees
Important: Transaction Fees vs. Stripe Fees
Transaction fees are separate from Stripe's payment processing fees (≈2.9% + $0.30). Stripe fees are charged by Stripe directly and apply to all online payments regardless of platform.
Fee Rates by Plan
| Plan | Transaction Fee | On $100 Booking | On $500 Booking |
|---|---|---|---|
| Trial | 2.5% | $2.50 | $12.50 |
| Growth | 4% | $4.00 | $20.00 |
| Scale Popular | 2.5% | $2.50 | $12.50 |
| Enterprise | 1.5% | $1.50 | $7.50 |
Calculate Your Costs
Use this calculator to compare total monthly costs (subscription + transaction fees) based on your expected booking volume.
Fee Calculator
Compare total costs by monthly booking volume
* Does not include Stripe payment processing fees (≈2.9% + $0.30 per transaction)
Who Pays the Fee?
Default: Hotel Pays
- • Fee is deducted from the hotel's payout
- • Guest sees and pays the full booking price
- • Clean pricing for better conversion
- • Industry standard approach
Alternative: Pass to Guest
- • Build fee into experience price
- • Guest effectively pays the fee
- • Makes prices less competitive
- ⚠️ Not recommended
How We Compare
ExperienceLocal offers some of the lowest transaction fees in the industry, especially at higher plan tiers.
| Platform | Transaction Fee | Notes |
|---|---|---|
| FareHarbor | 6% | No monthly fee option |
| Peek Pro | 6-8% | Volume-based discounts |
| Rezdy | 2-5% | Depends on plan |
| Checkfront | 3-5% | Plus monthly fee |
| ExperienceLocal You are here | 1-5% | Lowest at scale |
Real-World Examples
Here's how transaction fees work for typical bookings:
Morning Yoga Class
A wellness session at the resort spa
Wine Country Tour
Half-day local vineyard excursion
Private Yacht Charter
Full-day sailing experience
* Stripe payment processing fees (~2.9% + $0.30) are not shown. Final payout will be slightly lower after Stripe fees are deducted.
Frequently Asked Questions
Are there any other hidden fees?
What about Stripe's payment processing fees?
Can I pass the fee to guests?
When are fees deducted?
Do refunded bookings incur fees?
Ready to Get Started?
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