1. Introduction
This Cookie Policy explains how BlueDuck LLC, a Colorado limited liability company doing business as ExperienceLocal ("ExperienceLocal," "Company," "we," "us," or "our"), uses cookies and similar tracking technologies when you visit our website and use our Services.
This Cookie Policy should be read together with our Privacy Policy, which provides more information about how we collect, use, and protect your personal information.
2. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners.
Cookies can be "first-party cookies" (set by us) or "third-party cookies" (set by other companies whose services we use). Cookies can also be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period or until you delete them).
In addition to cookies, we may use similar technologies such as:
- Web Beacons: Small graphic images (also called "pixel tags" or "clear GIFs") that track user behavior
- Local Storage: Browser storage that persists data locally on your device
- Session Storage: Temporary browser storage that is cleared when you close your browser
When we refer to "cookies" in this policy, we include these similar technologies unless otherwise specified.
3. How We Use Cookies
We use cookies for the following purposes:
- Authentication: To recognize you when you sign in and maintain your session
- Security: To protect your account and detect fraudulent or malicious activity
- Preferences: To remember your settings, such as language, timezone, and display preferences
- Analytics: To understand how visitors use our website and identify areas for improvement
- Performance: To ensure our website loads quickly and functions properly
- Functionality: To enable features and personalize your experience
4. Essential Cookies
These cookies are strictly necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms. Without these cookies, our Services cannot function properly.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| __clerk_db_jwt | Clerk | Authentication session token | Session |
| __client_uat | Clerk | User authentication state | 1 year |
| __session | Clerk | Session management | Session |
| cookie-consent | ExperienceLocal | Stores your cookie consent preferences | 1 year |
| __stripe_mid | Stripe | Fraud prevention for payments | 1 year |
| __stripe_sid | Stripe | Payment session identifier | Session |
5. Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information. We use this information to improve our Services and user experience. Analytics data is typically aggregated and does not directly identify you.
| Cookie/Technology | Provider | Purpose | More Information |
|---|---|---|---|
| Plausible Analytics | Plausible | Privacy-friendly website analytics (no cookies) | Privacy Policy |
| ph_* cookies | PostHog | Product analytics, feature usage tracking | Privacy Policy |
| _vercel_insights_* | Vercel | Website performance analytics | Privacy Policy |
Note: Plausible Analytics is privacy-focused and does not use cookies. It collects aggregated, anonymous data that cannot be used to identify individual users.
6. Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. If you disable these cookies, some features may not work as intended.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| theme | ExperienceLocal | Stores your preferred theme (light/dark/system) | 1 year |
| locale | ExperienceLocal | Stores your language preference | 1 year |
| timezone | ExperienceLocal | Stores your timezone preference | 1 year |
| sidebar-state | ExperienceLocal | Remembers sidebar collapsed/expanded state | Session |
7. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these third-party cookies, and they are subject to those third parties' privacy policies. The third parties that may set cookies through our Services include:
| Third Party | Purpose | Privacy Policy |
|---|---|---|
| Clerk | User authentication and session management | clerk.com/privacy |
| Stripe | Payment processing, fraud prevention | stripe.com/privacy |
| Sentry | Error tracking and performance monitoring | sentry.io/privacy |
| Vercel | Website hosting, performance analytics | vercel.com/legal/privacy-policy |
| Cloudflare | CDN, security, performance | cloudflare.com/privacypolicy |
| PostHog | Product analytics | posthog.com/privacy |
8. Managing Cookies
You have several options for managing cookies. Please note that restricting cookies may impact your experience and the functionality of our Services.
8.1 Cookie Consent
When you first visit our website, you will see a cookie consent banner where you can accept or decline non-essential cookies. You can change your preferences at any time by:
- Clicking the cookie preferences link in our website footer
- Clearing your browser cookies and revisiting our site
- Adjusting your browser settings
8.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these options in the "Privacy" or "Security" section of your browser settings:
8.3 Opt-Out Links
You can opt out of certain third-party analytics and advertising cookies:
8.4 Mobile Devices
On mobile devices, you can typically control tracking through your device settings:
- iOS: Settings → Privacy & Security → Tracking
- Android: Settings → Privacy → Ads
9. Do Not Track Signals
Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Because there is no accepted standard for how to respond to DNT signals, our website does not currently respond to DNT browser signals.
However, we use privacy-friendly analytics (Plausible) that do not track individual users and respect your privacy by design. You can also manage your cookie preferences and opt out of non-essential cookies using the methods described above.
10. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
11. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
BlueDuck LLC (d/b/a ExperienceLocal)
Email: privacy@experiencelocal.io
Address: 1942 Broadway, Suite 314C, Boulder, CO 80302