Acceptable Use Policy

Introduction

This Acceptable Use Policy ("AUP") sets out the rules governing your use of ExperienceLocal's services. This policy is designed to protect our platform, our users, and the broader community. By using our Services, you agree to comply with this policy.

We may update this policy at any time. Your continued use of our Services following any changes constitutes acceptance of the updated policy.

Prohibited Uses

You may not use our Services to:

Illegal Activities

• Violate any applicable laws, regulations, or legal obligations
• Engage in money laundering, terrorist financing, or other financial crimes
• Facilitate illegal gambling or gaming activities
• Sell or promote illegal goods or services
• Infringe on intellectual property rights

Harmful Content and Behavior

• Post or transmit content that is defamatory, obscene, or harassing
• Promote violence, discrimination, or hatred
• Engage in fraudulent or deceptive practices
• Impersonate any person or entity
• Collect or harvest personal information without consent

Platform Abuse

• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Services or servers
• Transmit viruses, malware, or other harmful code
• Bypass any measures we use to restrict access
• Use automated means to access the Services without our permission
• Scrape or copy content without authorization

Content Standards

All content you submit to our platform must:

• Be accurate and not misleading
• Comply with all applicable laws and regulations
• Not infringe on any third-party rights
• Be appropriate for all audiences unless specifically marked otherwise
• Not contain personal or confidential information of others without consent

Experience Listings

When creating experience listings, you must:

• Provide accurate descriptions of the experience
• Display current and honest pricing
• Include accurate availability information
• Use only images you have the right to use
• Clearly disclose any requirements, restrictions, or risks
• Comply with all applicable safety regulations

Booking Integrity

To maintain the integrity of our booking system, you must not:

• Make false or fraudulent bookings
• Create fake reviews or ratings
• Manipulate availability to inflate demand
• Engage in price manipulation or price gouging
• Accept bookings you cannot fulfill
• Systematically cancel bookings to avoid fees
• Circumvent the platform to avoid transaction fees

Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• Using strong, unique passwords
• Reporting any suspected security breaches immediately
• Keeping your contact information up to date
• Logging out from shared devices

Enforcement

We take violations of this policy seriously and may take action including:

• Warning the account holder
• Removing content that violates this policy
• Temporarily suspending access to the Services
• Permanently terminating accounts
• Reporting violations to law enforcement
• Taking legal action to protect our rights and the rights of others

We reserve the right to investigate any violation of this policy and to take appropriate action in our sole discretion.

Reporting Violations

If you become aware of any violation of this policy, please report it to us immediately at abuse@experiencelocal.io. Your report should include:

• A description of the violation
• The account or content involved (if applicable)
• Any evidence supporting your report
• Your contact information (optional, but helpful for follow-up)

We will review all reports and take appropriate action. We may not be able to disclose the specific actions taken due to privacy and legal considerations.

Note: This acceptable use policy is a template and should be reviewed by a qualified attorney before use.